Get in Touch With Us
Got a question about a brand you have seen on this site, spotted something that needs updating, or want to suggest a topic for us to cover? This page explains how to reach Non Gamstop Casinos and what sort of enquiries we can help with.
How to Get in Touch
Email is the best way to reach us. Send your message to [email protected] and a member of our team will read it and reply personally — we do not rely on automated responses. We aim to get back to most enquiries within two working days, though it can occasionally take a little longer during busier periods.
A short note on what your message is about helps us route it to the right person and answer you faster. If your question relates to a specific brand, mentioning the name saves us some back and forth too.
What We Can Help With
- Questions about our reviews and ratings — if you want to know more about how we assessed a particular operator, or why one site ranks above another, ask us directly.
- Corrections — bonus terms, spin counts and welcome offers change regularly at operators covered on this site. If you spot something that looks out of date, we want to know so we can check and update it.
- Content suggestions — if there is a topic you would like us to cover in more depth, from payment methods to how self-exclusion tools work, let us know.
- Partnership or editorial enquiries — if you represent an operator or a relevant organisation and want to discuss working with us, introduce yourself and outline what you have in mind.
- General site feedback — anything that would make the site more useful to you is worth telling us about.
Before You Write to Us
We are an independent review and comparison resource. We do not manage player accounts, process deposits or withdrawals, or handle disputes on behalf of any casino. If you have an issue with a specific transaction, bonus credit or account, that has to be raised directly with the operator in question, since we have no access to customer accounts or payment systems.
If you are contacting us with a question about a specific site, our guide to the best non GamStop casinos is a good place to check first — it covers how we rate and compare operators, along with details on games, payment methods and welcome offers, and may already answer what you are looking for.
A Note on Responsible Gambling
If your message touches on wanting support around your gambling habits, please say so — we will point you towards appropriate resources rather than ignoring it. This site is intended for readers aged 18 and over, and we take that age restriction seriously in every enquiry we handle.
What Happens Once You Send a Message
Every email that reaches us is read by a real person on our team. We check what you have asked, look into it where needed, and reply with a proper answer rather than a stock response. If your enquiry needs input from someone else on the team, we will pass it along and keep you updated rather than leaving you waiting without word.
We rely on reader input to keep this site accurate and useful, so if something we have published seems off, or you simply have a question we have not answered elsewhere, we would genuinely like to hear from you.